AI Chatbots for Customer Support: The Pros and Cons

Customer support is becoming smarter without requiring more human support specialists. With artificial intelligence (AI), chatbots are reshaping how we interact with companies, how we get help, and who is on the other end of the conversation. Chatbots aren’t new; they’ve been found in research and literature from the 1960s, but they’ve experienced a major […]

How the Internet of Things Can Help Senior Care

While many of us haven’t had any problems staying at home during the pandemic, the elderly population has been suffering from loneliness, social exclusion, and lowered amounts of in-person medical care. Between these massive changes and the societal changes that have occurred over the past few decades (like a reduced inter-generational living, a decrease in […]

How 5G and the Internet of Things Will Change Connectivity

The roll-out of 5G across the entire world is going to largely affect how we connect and network with each other. In business, 5G will boost the stability and connectivity of existing Internet of Things (IoT) applications while bolstering new IoT systems. It won’t take long for our cities, homes, and ways of living to […]

How Telehealth Connectivity Innovation Empowers Us to Live Safer and Fuller Lives

Telehealth has changed how we treat and care for those who have medical maladies and are vulnerable. The latest innovations in this field are enabling people to live safer, fuller lives without the need for constant human supervision. The COVID-19 pandemic has made this abundantly clear; more healthcare facilities than ever before are embracing telemedicine […]

Will Telehealth’s Popularity Last Past COVID-19?

The COVID-19 pandemic has changed several processes in medicine, but perhaps the biggest was moving from in-person doctor appointments to conducting them over a video call. Telehealth has been great for many patients and physicians across the world, but it still comes with its own set of challenges. With that said, many people are wondering […]

5 Medical Technologies Coming in the Next Decade

The healthcare industry is embracing emerging technologies at an unprecedented rate. Consequently, it’s an exciting time for medical app developers, investors, physicians, and patients. But which technologies should you keep a close eye on? Here are the advancements you can expect to see in the next few years. 1. Holistic Cloud Integration The collection of […]

Automation Will Be Key for Industrial Facilities In the Post-COVID-19 Era

Warning: This article serves as an industrial use case study for how meatpacking facilities are applying automation to improve efficiency and effectiveness. Consequently, many of the images in this post contain depictions of these meat processing operations that some would consider graphic. If this statement leaves you feeling squeamish, you may want to skip this […]