Customer Service Representatives can use Merlin AI to Deliver better Customer Service
Working as a customer service representative can be an exhausting job. Customer inquiries often require quick and accurate responses delivered in a pleasant, conversational tone. Although customer service reps are trained to handle these sorts of requests, there are several reasons that they can still struggle with it. Poorly-trained staff, lack of resources, and […]
Replying to Emails on the Fly with Merlin AI
Writing emails on mobile is a tedious process. As companies increasingly turn to digital solutions for their communication needs, it has become more and more common for employees to manage their work-related email accounts from their mobile devices. However, this can be an arduous task due to certain barriers that are created by the mobile […]