AI Chatbots for Customer Support: The Pros and Cons
Customer support is becoming smarter without requiring more human support specialists. With artificial intelligence (AI), chatbots are reshaping how we interact with companies, how we get help, and who is on the other end of the conversation. Chatbots aren’t new; they’ve been found in research and literature from the 1960s, but they’ve experienced a major […]
Bots in Developing Economies Are a Major Startup Opportunity
Hindsight is always 20/20, among iPhone app developers as well as anybody else creating products in a fast-paced market. Guessing trends isn’t easy. Luckily, we’re starting to see proven success for two emerging trends, both of which have big growth opportunities for startups that jump in early: bots and developing economies. While the bot trend […]