Do You Really Need Machine Learning for Your Chatbot?

Developing chatbots can involve as little or as much complexity as you want, depending on your budget, desired accuracy, and business application. Although chatbots can be as simple as pattern-based applications or as involved as machine learning (ML) applications, they can always be upgraded to the newest technologies when the time is right. With the […]
AI Chatbots for Customer Support: The Pros and Cons

Customer support is becoming smarter without requiring more human support specialists. With artificial intelligence (AI), chatbots are reshaping how we interact with companies, how we get help, and who is on the other end of the conversation. Chatbots aren’t new; they’ve been found in research and literature from the 1960s, but they’ve experienced a major […]
A Look at How AI Is Improving 6 Industries

Artificial intelligence (AI) will impact every industry — there’s no doubt about that. But while some industries will take longer to feel the effects of AI development, others are experiencing an AI enhancement already. With a variety of use cases, AI is taking lessons and optimizing itself for the future of all industries and humanity. […]
7 Top Health Tech Predictions for 2019

Moving forward from 2018, health tech will pick up more steam as providers and hospitals successfully integrate with artificial intelligence (AI), the blockchain, predictive analytics, and more. “Digital health” will be redefined as these disruptive technologies push the boundaries of what’s possible in healthcare. Asia will be a major player, and nations all across the […]
The Biggest Mobile App Development Trends in 2019

Smartphone adoption is rising. The number of smartphone users worldwide recently crossed 5.135 billion and shows no signs of slowing down. As Internet audiences continue to grow, mobile apps are projected to generate almost $189 billion globally by 2020. 2018 was a great year for mobile app development. But it was really just getting us ready […]