AI Chatbots for Customer Support: The Pros and Cons

Customer support is becoming smarter without requiring more human support specialists. With artificial intelligence (AI), chatbots are reshaping how we interact with companies, how we get help, and who is on the other end of the conversation. Chatbots aren’t new; they’ve been found in research and literature from the 1960s, but they’ve experienced a major […]

How Natural Language Processing AI Is Detecting COVID-19 Variants

Natural language processing (NLP) is an artificial intelligence (AI) tool that is used to analyze words, tone, underlying meaning, and phrases. But that’s not all NLP is being used for. Recently, biology researchers from Boston-based MIT started applying NLP algorithms to predict virus mutations and generate protein sequences, allowing them to detect new COVID-19 variants […]

Is Artificial Intelligence the End for Human Financial Analysts?

Whether they’re professionals or not, stock traders often spend a lot of time and effort to plan out which shares and when to buy and sell for maximum profit. For many investors, psychology plays a major role in trading strategy which can fluctuate based upon anxiety over losses, overconfidence, and fear of missing out. Even […]

Can We Stop AI-Generated Deepfakes from Rewriting History? — Part 2

Welcome to the second and final chapter in our series that examines one of the bleakest possibilities for the future of artificial intelligence (AI) development: Could deepfakes rewrite human history? For our first post, we explored how synthetic media could cause us to spiral into a digital dark age if left unchecked. Potential events included […]

Can We Stop AI-Generated Deepfakes from Rewriting History? — Part 1

Since deepfakes became viable a few years ago, these digital alterations have caused concern for the potential catastrophic damage they could wreak on society. Using artificial intelligence (AI) algorithms, deepfake creators are able to craft increasingly convincing counterfeits of video, images, and audio. Soon, this synthetic media could start sowing doubt about the authenticity of […]

4 AI Trends We’ll See in 2021

Artificial intelligence (AI) and machine learning (ML) applications were taking 2020 by storm when the COVID-19 pandemic struck. Although this crisis has changed how we do business and how we shop, the impact of AI and ML hasn’t diminished. In actuality, algorithms and smart machines have been saving lives and preventing the spread of the […]

What Happens When AI Learns by Reading the Entire Internet?

When we read, we make connections and store those connections for future reference. Whether it’s a new way to use a word or learning an unfamiliar word or phrase, we can strengthen our knowledge by increasing the number of connections to the new information. This is exactly how an artificial intelligence (AI) application by Stanford […]

How AI Algorithms Are Taking Over Employee Management

Artificial intelligence (AI) has become a major part of our daily lives. We interact with algorithms on social media, we get emails and ads depending on our purchases and browsing behavior, and we even get matched with a driver for Uber or Lyft through this smart technology. Though, whether or not algorithms are good for […]

8 AI Trends You Need to Know About

Years ago, artificial intelligence (AI) was a highly sought-after capability that only tech companies in San Francisco were able to leverage. Now, those same organizations have created machine learning and AI toolkits that any business can use to optimize their performance, revenues, and efficiency. Investment in AI through these toolkits unlocks more long-term and short-term […]

AI: The Answer to Road Rage?

When we think of artificial intelligence (AI)-enabled cars, most of us jump straight to self-driving cars that take away the most difficult parts of driving: the anxiety, the constant attention required, and avoiding a collision. But an AI application in the form of a road rage chatbot may end up having the most profound effect […]